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Improving Customer Service

Your Secret Customer Service Weapon

Document Management, Improving Customer Service

Good customer service is worth investing in. It's an investment that may seem to return only intangible benefits at first, but will pay very real, hard cash dividends over many years.

Recent research found that U.S. companies with poor customer service lose an astounding $41 billion every year. Are you one of these companies? If you're not sure, it may be time to start investing in document management.

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