We all know that paper has its limitations. It's a slower and older way of doing things than digital solutions; it tends to be less secure, and it can cost more money. But have you considered that paper is also trapping your data? This may seem like an abstract concept, but it's an important one that you should understand if you want your company to succeed. Read on to learn more.
Uh-oh. It's coming. You know it is, but you've been putting it off all morning. You have no choice at this point; you have to do it. It's time to go to the file room and start your search.
Here's how your search looks to the security guards upstairs who are shaking their heads at you: you're frustrated, fed up, and hopelessly lost in a pile of unmarked files. Is this how searching for documents always is?
Have you noticed a lack of return customers in your e-commerce business? The missing component may be your online customer service.
Customer service in a brick-and-mortar storefront can seem obvious and easy to accomplish; "Welcome" cheerily shouted at the entrance and "Can I help you find anything?" asked frequently. But in an online store, being available for your customers can be more work. For e-commerce, good customer service is vital to success, even more so than for a traditional storefront business.