Document Management

Do you know where your documents are? In a general way, the answer may be "yes:" in the storage room, in the filing cabinets, in the hallway. But physical document storage is quickly going the way of the dinosaur. Between the cost-savings and the convenience, there are more reasons than ever to go digital with document management.

Is document management right for your company? Consider these factors.

Ah, the ancient dilemma of the office of yesteryear. Paper used to be everywhere: piled on the desk, squirreled into vaguely-labeled organizers, forgotten on the floor and behind desks, crumpled (hardly used) in the waste basket, and stuffed into filing cabinets. Paper used to rule the office, too: if you weren't searching for a missing piece o paper, you were creating a new paper document or editing another with a red pen, or maybe signing another to put on someone else's desk. Paper ruled the 20th-century office with an iron fist.

The typical accountant is constantly looking for new ways to cut costs and boost ROI. That was exactly the motivation behind early adopters of document management, an electronic solution for handling, organizing, and maintaining documents.

Many accounting firms chose to hold off and see how the document management craze turned out before implementing a new solution. Although their cautious is admirable, it may be time to adopt document management and move with the industry into the electronic document realm.

Paper is a wonderful thing. Paper—in its many historical forms like scrolls, books, and pamphlets—has allowed us to record history and start movements. Without paper, we wouldn't have lineage accounts, many books, and a significant portion of history.

Good customer service is worth investing in. It's an investment that may seem to return only intangible benefits at first, but will pay very real, hard cash dividends over many years.

Recent research found that U.S. companies with poor customer service lose an astounding $41 billion every year. Are you one of these companies? If you're not sure, it may be time to start investing in document management.

The paperless office is the office of the future. More and more companies are electing to go all or mostly paperless, saving time, money, and space, as well as implementing more eco-friendly practices. Document Management is the next logical step for offices going paperless.

Here are just a few of the benefits of document management services.

More and more offices are taking advantage of the latest in technology and keeping documents in electronic form. This process saves time, money, and storage space and is a great way to implement greener practices. But when electronic documents multiply, managing them can be a bit tricky. That's where document management comes in.

Have you noticed a lack of return customers in your e-commerce business? The missing component may be your online customer service.

Customer service in a brick-and-mortar storefront can seem obvious and easy to accomplish; "Welcome" cheerily shouted at the entrance and "Can I help you find anything?" asked frequently. But in an online store, being available for your customers can be more work. For e-commerce, good customer service is vital to success, even more so than for a traditional storefront business.

Do you recognize the word biophilia? If not, you probably recognize its definition: a natural human affinity for and love of nature. Even the most urban-bound of us find pleasure in the beauty and calm of green, living things, evidenced by our shared enjoyment of parks, forests, and gardens.

At this point, you'd have to be living under a rock to have avoided the phrase "go green." We know you haven't been living under a rock; in fact, your business probably has some green goals in mind.